{"id":1000863,"date":"2024-11-27T14:42:14","date_gmt":"2024-11-27T14:42:14","guid":{"rendered":"https:\/\/isabelsantosatelier.pt\/terms-and-conditions\/"},"modified":"2026-08-10T10:11:13","modified_gmt":"2026-08-10T10:11:13","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/isabelsantosatelier.pt\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1000863\" class=\"elementor elementor-1000863 elementor-17687\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e874363 e-con-full e-flex e-con e-parent\" data-id=\"e874363\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-47031dc e-con-full e-flex e-con e-child\" data-id=\"47031dc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-369ffc1 elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"369ffc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/isabelsantosatelier.pt\/en\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg class=\"ekit-svg-icon icon-right-arrow1\" viewBox=\"0 0 32 32\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M20.757 16.4L8.036 2.971c-0.579-0.61-0.553-1.574 0.058-2.153 0.611-0.578 1.576-0.555 2.155 0.058l13.714 14.477c0.558 0.587 0.558 1.507 0 2.094L10.249 32.925c-0.3 0.317-0.703 0.475-1.106 0.475-0.376 0-0.753-0.139-1.048-0.418-0.611-0.579-0.637-1.544-0.058-2.153L20.757 16.4z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Terms and Conditions<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ac373ff elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ac373ff\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f4fbebe\" data-id=\"f4fbebe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca9cabb elementor-widget elementor-widget-text-editor\" data-id=\"ca9cabb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This page contains the legal terms and conditions governing the website <strong><a href=\"http:\/\/isabelsantosatelier.pt\/en\/\">www.isabelsantosatelier.pt<\/a>.<\/strong> Browsing the website implies acceptance of all the provisions contained in this document. All product purchases made through the website are governed by these general terms and conditions and other instructions for use contained on the website. All customers are encouraged to read these general terms and conditions carefully.  <\/p><p>These general terms and conditions govern the sale\u2014including registration, ordering, and access\u2014of \u201cIsabel Santos Atelier\u201d products offered by the company ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA, with NIPC 516543750, headquartered at Rua Costa Gomes, No. 13, Ground Floor, 4700-262 Braga, on the website <strong><a href=\"http:\/\/isabelsantosatelier.pt\/en\/\">www.isabelsantosatelier.pt<\/a> <\/strong>and apply to all contracts for the purchase and sale of ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA products entered into between ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA and any user who places orders through the aforementioned website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb6b060 elementor-widget elementor-widget-text-editor\" data-id=\"cb6b060\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>For the purposes of these general terms and conditions, the following definitions apply:<\/strong><br \/>\u201cISABEL SANTOS ATELIER\u201d \u2013 The products sold by ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA through the website at <strong><a href=\"http:\/\/isabelsantosatelier.pt\/en\/\">www.isabelsantosatelier.pt<\/a><\/strong>;<\/p><p>\u201cUser\u201d \u2013 Any natural person who is not a business and who places an order through the website <strong><a href=\"http:\/\/isabelsantosatelier.pt\/en\/\">www.isabelsantosatelier.pt<\/a><\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-749f96c elementor-widget elementor-widget-text-editor\" data-id=\"749f96c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>ACCEPTANCE<\/strong><\/p><p>The execution of purchase and sale agreements for products from ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA implies the User\u2019s knowledge of and acceptance of the Terms and Conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87fb8c6 elementor-widget elementor-widget-text-editor\" data-id=\"87fb8c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>REGISTRATION AND PRODUCTS<\/strong><\/p><p>To place an order, the User must first register by filling out the fields on the form displayed on the website <strong><a href=\"http:\/\/isabelsantosatelier.pt\/en\/\">www.isabelsantosatelier.pt<\/a><\/strong>.<\/p><p>The website <strong><a href=\"http:\/\/isabelsantosatelier.pt\/en\/\">www.isabelsantosatelier.pt<\/a><\/strong> is intended for users who wish to purchase products from ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA.<\/p><p>Information about the essential characteristics of ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA products can be found at <strong><a href=\"http:\/\/isabelsantosatelier.pt\/en\/\">www.isabelsantosatelier.pt<\/a><\/strong>.<\/p><p>ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA reserves the right to modify, at any time, the information and the range of ISABEL MARIA FERREIRA DOS SANTOS products &#8211; PROJECTS, UNIPESSOAL LDA, as well as prices, promotions, and terms and conditions, as presented on the website <strong><a href=\"http:\/\/isabelsantosatelier.pt\/en\/\">www.isabelsantosatelier.pt<\/a><\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e1bce3 elementor-widget elementor-widget-text-editor\" data-id=\"0e1bce3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>ORDERS<\/strong><\/p><p>After accessing the website <strong><a href=\"http:\/\/isabelsantosatelier.pt\/en\/\">www.isabelsantosatelier.pt<\/a> <\/strong>and logging into your personal account, you may proceed to purchase ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA products online. To do so, you must fill out all the requested information.<\/p><p>The User will be notified of the status of their purchase via an email confirming the order.<br \/>The User\u2019s order will be delivered by the logistics provider to the address provided during the registration process.<\/p><p>The invoice for the purchase will be sent along with the corresponding order.<\/p><p>ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA reserves the right to refuse any orders or to cancel orders that have already been confirmed for products that are out of stock; in such cases, ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA will inform the User of this fact and will refund the amount received.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df6242e elementor-widget elementor-widget-text-editor\" data-id=\"df6242e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>PRICES<\/strong><\/p><p>All prices for products from ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA listed on the website <strong><a href=\"http:\/\/isabelsantosatelier.pt\/en\/\">www.isabelsantosatelier.pt<\/a><\/strong> include Value-Added Tax (VAT) at the statutory rate in effect in the country of origin (Portugal) for Portugal and the European Union.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-421d3c1 elementor-widget elementor-widget-text-editor\" data-id=\"421d3c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>PAYMENT AND SECURITY<\/strong><\/p><p>Purchases made on the website <strong><a href=\"http:\/\/isabelsantosatelier.pt\/en\/\">www.isabelsantosatelier.pt<\/a><\/strong> are secure; we use a server certificate\u2014also known as a digital certificate\u2014that verifies our identity, as well as SSL (Secure Sockets Layer) encryption for data transmission. This is the industry standard for this purpose, as it is among the most secure technologies currently available for e-commerce. <\/p><p>You can also choose to pay via Multibanco Reference, which can be processed at an ATM near you or through your online banking service. Once completed, all purchases have a payment deadline that depends on the selected payment method. If you exceed the payment deadline, the validity of the purchase is not guaranteed.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2291356 elementor-widget elementor-widget-text-editor\" data-id=\"2291356\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>DELIVERY<\/strong><\/p><p>ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA will ship orders Monday through Friday, excluding holidays and during the days and hours specified by the logistics company\/carrier, to the address provided by the User at the time of order confirmation.<\/p><p>ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA undertakes to fulfill the order between the first day after payment and no later than 3 days from the date the payment is confirmed.<\/p><p>Delivery is handled by a shipping company.<\/p><p>\u2013 Mainland Portugal: Delivery is made within 3 business days after shipment.<\/p><p>\u2013 Madeira Island: 3 to 12 business days after shipment.<\/p><p>\u2013 Azores Islands: 3 to 12 business days after shipment.<\/p><p>\u2013 Other countries: 3 to 10 business days after shipment.<\/p><p>Orders shipped outside the European Union may be subject to customs duties, which will be the customer&#8217;s responsibility.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6f9129 elementor-widget elementor-widget-text-editor\" data-id=\"c6f9129\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>RETURNS<\/strong><br \/> Please refer to the <a href=\"https:\/\/isabelsantosatelier.pt\/trocas-e-devolucoes\/\"><u>Returns procedure.<\/u><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59ee50a elementor-widget elementor-widget-text-editor\" data-id=\"59ee50a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>BEAUTY<\/strong><\/p><p>ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA will make every effort to ensure that the colors of the products appearing on the website <strong><a href=\"http:\/\/isabelsantosatelier.pt\/en\/\">www.isabelsantosatelier.pt<\/a><\/strong> are as accurate and true to life as possible. However, since computer monitors vary, we cannot guarantee that your monitor is displaying the exact colors. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f30eab elementor-widget elementor-widget-text-editor\" data-id=\"2f30eab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>EXCLUSION AND LIMITATION OF LIABILITY<\/strong><\/p><p>ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA does not guarantee the continuous availability of the service at <strong><a href=\"http:\/\/isabelsantosatelier.pt\/en\/\">www.isabelsantosatelier.pt<\/a><\/strong> and, in particular, shall not be liable for any damages resulting directly or indirectly from the use or inability to use, for any reason, the aforementioned website, including but not limited to cases of unavailability of access, technical problems or errors in data transmission networks, external intrusion, or the presence of computer viruses, nor will it assume any liability for technical problems that may occur in computer equipment used while connecting to the internet through the aforementioned website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a981aa elementor-widget elementor-widget-text-editor\" data-id=\"6a981aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>CHANGES TO THE TERMS AND CONDITIONS  <\/strong><\/p><p>ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA reserves the right to amend these Terms and Conditions at any time, upon notice, which shall be deemed to have been given upon publication on the website <strong><a href=\"http:\/\/isabelsantosatelier.pt\/en\/\">www.isabelsantosatelier.pt<\/a><\/strong>.<\/p><p>ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA also reserves the right to modify the content of the website (prices and photos, for example) at any time, without prior notice, and at its sole discretion. Any changes made will take effect on the date of their publication. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6edbbd7 elementor-widget elementor-widget-text-editor\" data-id=\"6edbbd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>SHOPPING<\/strong><\/p><p>These terms and conditions govern the relationship between ISABEL MARIA FERREIRA DOS SANTOS &#8211; PROJECTS, UNIPESSOAL LDA and the customer with respect to the purchase of products through this website.<\/p><p>Customers may browse the website, but to access the sales service, they must meet the requirements necessary to enter into legally binding contracts, in accordance with Portuguese and European Union law. In order to place an order, customers must provide all required information and accept the terms and conditions set forth above. Until the order is finalized, customers may change any information related to their order at any time.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home This page contains the legal terms and conditions governing the website www.isabelsantosatelier.pt. Browsing the website implies acceptance of all the provisions contained in this document. All product purchases made through the website are governed by these general terms and conditions and other instructions for use contained on the website. All customers are encouraged to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1000863","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/isabelsantosatelier.pt\/en\/wp-json\/wp\/v2\/pages\/1000863","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/isabelsantosatelier.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/isabelsantosatelier.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/isabelsantosatelier.pt\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/isabelsantosatelier.pt\/en\/wp-json\/wp\/v2\/comments?post=1000863"}],"version-history":[{"count":2,"href":"https:\/\/isabelsantosatelier.pt\/en\/wp-json\/wp\/v2\/pages\/1000863\/revisions"}],"predecessor-version":[{"id":1000867,"href":"https:\/\/isabelsantosatelier.pt\/en\/wp-json\/wp\/v2\/pages\/1000863\/revisions\/1000867"}],"wp:attachment":[{"href":"https:\/\/isabelsantosatelier.pt\/en\/wp-json\/wp\/v2\/media?parent=1000863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}