This page contains the legal terms and conditions governing the website www.isabelsantosatelier.pt. Browsing the website implies acceptance of all the provisions contained in this document. All product purchases made through the website are governed by these general terms and conditions and other instructions for use contained on the website. All customers are encouraged to read these general terms and conditions carefully.
These general terms and conditions govern the sale—including registration, ordering, and access—of “Isabel Santos Atelier” products offered by the company ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA, with NIPC 516543750, headquartered at Rua Costa Gomes, No. 13, Ground Floor, 4700-262 Braga, on the website www.isabelsantosatelier.pt and apply to all contracts for the purchase and sale of ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA products entered into between ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA and any user who places orders through the aforementioned website.
For the purposes of these general terms and conditions, the following definitions apply:
“ISABEL SANTOS ATELIER” – The products sold by ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA through the website at www.isabelsantosatelier.pt;
“User” – Any natural person who is not a business and who places an order through the website www.isabelsantosatelier.pt.
ACCEPTANCE
The execution of purchase and sale agreements for products from ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA implies the User’s knowledge of and acceptance of the Terms and Conditions.
REGISTRATION AND PRODUCTS
To place an order, the User must first register by filling out the fields on the form displayed on the website www.isabelsantosatelier.pt.
The website www.isabelsantosatelier.pt is intended for users who wish to purchase products from ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA.
Information about the essential characteristics of ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA products can be found at www.isabelsantosatelier.pt.
ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA reserves the right to modify, at any time, the information and the range of ISABEL MARIA FERREIRA DOS SANTOS products – PROJECTS, UNIPESSOAL LDA, as well as prices, promotions, and terms and conditions, as presented on the website www.isabelsantosatelier.pt.
ORDERS
After accessing the website www.isabelsantosatelier.pt and logging into your personal account, you may proceed to purchase ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA products online. To do so, you must fill out all the requested information.
The User will be notified of the status of their purchase via an email confirming the order.
The User’s order will be delivered by the logistics provider to the address provided during the registration process.
The invoice for the purchase will be sent along with the corresponding order.
ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA reserves the right to refuse any orders or to cancel orders that have already been confirmed for products that are out of stock; in such cases, ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA will inform the User of this fact and will refund the amount received.
PRICES
All prices for products from ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA listed on the website www.isabelsantosatelier.pt include Value-Added Tax (VAT) at the statutory rate in effect in the country of origin (Portugal) for Portugal and the European Union.
PAYMENT AND SECURITY
Purchases made on the website www.isabelsantosatelier.pt are secure; we use a server certificate—also known as a digital certificate—that verifies our identity, as well as SSL (Secure Sockets Layer) encryption for data transmission. This is the industry standard for this purpose, as it is among the most secure technologies currently available for e-commerce.
You can also choose to pay via Multibanco Reference, which can be processed at an ATM near you or through your online banking service. Once completed, all purchases have a payment deadline that depends on the selected payment method. If you exceed the payment deadline, the validity of the purchase is not guaranteed.
DELIVERY
ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA will ship orders Monday through Friday, excluding holidays and during the days and hours specified by the logistics company/carrier, to the address provided by the User at the time of order confirmation.
ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA undertakes to fulfill the order between the first day after payment and no later than 3 days from the date the payment is confirmed.
Delivery is handled by a shipping company.
– Mainland Portugal: Delivery is made within 3 business days after shipment.
– Madeira Island: 3 to 12 business days after shipment.
– Azores Islands: 3 to 12 business days after shipment.
– Other countries: 3 to 10 business days after shipment.
Orders shipped outside the European Union may be subject to customs duties, which will be the customer’s responsibility.
RETURNS
Please refer to the Returns procedure.
BEAUTY
ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA will make every effort to ensure that the colors of the products appearing on the website www.isabelsantosatelier.pt are as accurate and true to life as possible. However, since computer monitors vary, we cannot guarantee that your monitor is displaying the exact colors.
EXCLUSION AND LIMITATION OF LIABILITY
ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA does not guarantee the continuous availability of the service at www.isabelsantosatelier.pt and, in particular, shall not be liable for any damages resulting directly or indirectly from the use or inability to use, for any reason, the aforementioned website, including but not limited to cases of unavailability of access, technical problems or errors in data transmission networks, external intrusion, or the presence of computer viruses, nor will it assume any liability for technical problems that may occur in computer equipment used while connecting to the internet through the aforementioned website.
CHANGES TO THE TERMS AND CONDITIONS
ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA reserves the right to amend these Terms and Conditions at any time, upon notice, which shall be deemed to have been given upon publication on the website www.isabelsantosatelier.pt.
ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA also reserves the right to modify the content of the website (prices and photos, for example) at any time, without prior notice, and at its sole discretion. Any changes made will take effect on the date of their publication.
SHOPPING
These terms and conditions govern the relationship between ISABEL MARIA FERREIRA DOS SANTOS – PROJECTS, UNIPESSOAL LDA and the customer with respect to the purchase of products through this website.
Customers may browse the website, but to access the sales service, they must meet the requirements necessary to enter into legally binding contracts, in accordance with Portuguese and European Union law. In order to place an order, customers must provide all required information and accept the terms and conditions set forth above. Until the order is finalized, customers may change any information related to their order at any time.